Reference

masd4d Privacy Policy for Your Account

Our Privacy Policy explains what masd4d collects when you create an account, sign in from a mobile browser, or connect payment details such as DANA and QRIS.

Account dataCookie choicesWallet recordsPrivacy requests
masd4d masd4d Privacy Policy for Your Account
PRIVACY SUPPORT DESK

Where To Ask About Your Records

A clear support path helps when a privacy request and an account issue arrive together. Start from the account support channel shown after login and include the phone number or payment reference connected to your request. We use those details to locate the correct record without asking you to send a wallet password or full payment credentials.

Team online

Account access

If phone verification blocks your privacy request, tell us which account step stopped and the device you used. We can separate an access issue from a request to change stored data.

Payment records

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, share the receipt reference and date. We use that limited detail to trace the relevant payment record.

Privacy changes

Ask through the support route displayed in your account when you need a copy, correction or deletion assessment. We may request account details to confirm that the request is yours.

ACCOUNT DATA CARE

What We Do With Your Personal Data

Our handling process separates account identity, device activity, cookie choices and payment references so each record has a clear purpose.

Account security

Phone verification is used before account access, helping us distinguish a genuine account request from an unknown sign-in. Do not send your password, wallet PIN or one-time code through support.

Cookie controls

Our mobile and desktop pages may remember your cookie choice and session state. You can remove browser cookies through device settings, although clearing them may require another account sign-in.

Payment matching

DANA, OVO, GoPay and QRIS references help us identify a payment event. Bank transfer and virtual account details are handled as transaction records, not as permission to access your bank account.

Retention checks

We keep records only for the period needed for account operation, payment reconciliation, fraud checks or a legal duty. When a retention period ends, records are deleted or separated from direct account details.

Request verification

A request to access, correct or remove data must be linked to the right account. We may ask for a phone detail or reference so we do not disclose information to another person.

Policy contact

Use the support channel shown in your signed-in account for Privacy Policy questions. Include the subject of your request, such as cookies, phone verification or a QRIS reference, so we can route it correctly.

Privacy Policy Questions From Indonesia

These answers address the account and payment questions we expect when you check the masd4d Privacy Policy before opening an account. They also explain the practical steps for cookie control, data access and correction. If your situation depends on local law, our support team will assess the request against the applicable rule.

It covers account details, phone verification, device and cookie activity, support messages, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

No. The policy concerns payment references and status details needed to match an account event. We do not ask you to provide a DANA or OVO password, wallet PIN or one-time code.

Use the support channel shown after you sign in and ask for an account data copy. Include the phone detail linked to verification; we may confirm ownership before releasing eligible records.

Yes. Send a correction request through the account support route and identify the field that is wrong. We check the account step and may ask for supporting details before changing it.

Cookies can remember your consent selection and mobile browser session. You can clear them in your device or browser settings, but doing so may sign you out and require phone verification again.

Retention depends on the purpose, such as payment reconciliation, account safety or a legal duty. When the relevant period ends, we delete the record or separate it from direct account details.

You can ask for deletion through the signed-in support channel. We assess the request against account, payment and legal needs; the outcome depends on local law and any required retention period.